We’re excited to get your order on its way as quickly and safely as possible. Below you’ll find everything you need to know about how we process, pack, and ship your items.
Order Processing
All orders are usually processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.
Shipping Times
Delivery times may vary depending on your location, shipping method, and seasonal demand. In most cases, standard delivery takes between 5–10 business days. Please note that shipping times are estimates and may be affected by factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping option. From time to time, we may also offer free shipping promotions on eligible orders.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information, if available. This allows you to follow your package as it makes its way to your doorstep.
International Shipping
We may ship to selected international destinations. Delivery times for international orders can be longer and may vary depending on customs processing in the destination country.
Customs, Duties, and Taxes
For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price unless stated otherwise.
Delays and Delivery Issues
While we do our best to ensure timely delivery, occasional delays may happen due to weather, carrier issues, customs clearance, or high order volumes. If your package is delayed or appears lost, please contact us and we’ll do our best to assist you.
Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incomplete or incorrect address information provided by the customer.
Contact Us
If you have any questions about your shipment or delivery, please contact our support team. We’ll be happy to help.